PRIVACY POLICY
Seniority DFW
Privacy Policy
Effective Date: August 11, 2026
Last Updated: August 11, 2026
We value your trust and are committed to protecting your personal information. This policy outlines our practices regarding data collection, usage, and safeguarding.
Table of Contents
About Seniority DFW
Seniority DFW is a local advisory and placement service dedicated to guiding seniors and their families through the process of finding appropriate assisted living, memory care, and other senior living communities in the Dallas-Fort Worth area. We provide personalized recommendations, coordinate community tours, and offer insight based on the specific criteria, budget, and geographical preferences shared with us by families.
Important Clarification of Services
While we provide localized guidance and assist in navigating senior care options, Seniority DFW acts strictly in an advisory capacity. We are not a healthcare provider, nursing facility, or medical professional. We do not offer medical diagnoses, legal advice, or financial planning services. Any decisions regarding medical care treatments, executing legal arrangements (such as establishing a power of attorney), or managing financial resources should be discussed directly with licensed professionals in those respective fields.
By engaging with our services and utilizing our platform, you acknowledge that our role is strictly to facilitate and streamline your search for senior living options. The ultimate decision regarding community placement rests solely with you and your family.
Information We May Collect
Contact Information
- Full name and preferred contact methods
- Email addresses for correspondence
- Phone numbers for direct communication
- Physical or mailing addresses
Navigation Data
- IP addresses and general geographic location
- Browser types and device characteristics
- Pages visited and navigation paths
Professional Information
- Job titles and professional roles
- Organizational or facility affiliations
- Referral context and professional inquiries
Technical Data
- Cookies and similar tracking technologies
- Interaction metrics and usage patterns
- System timestamps and access logs
Please Do Not Submit
Sensitive Information
We strictly advise against submitting highly sensitive personal data through our public contact forms. Please do not include your Social Security number, detailed medical records, financial account numbers, or other sensitive health information in your messages. If such information is required for your care assessment, we will collect it through a secure, designated channel during your consultation.
Table of Contents
Information We May Collect
Contact Information
Names, email addresses, phone numbers, and physical addresses provided when you request a consultation, submit a form, or contact us directly.
Navigation Information
IP addresses, browser types, referral sources, and interactions with our website to help us understand user behavior and improve our digital experience.
Professional Information
Details provided by healthcare professionals and industry partners, such as facility affiliations, job titles, and referral information.
Technical Information
Device identifiers, cookies, and generalized usage data automatically collected when interacting with our digital properties.
How We Use This Data
- To provide and coordinate personalized advisory services for finding senior living options.
- To improve our website functionality, analyze trends, and enhance your overall experience.
- To comply with applicable state and federal legal and regulatory requirements.
Care and Health-Related Information
Important Legal Distinction
Seniority DFW is a specialized advisory and navigation service. We provide guidance and community matching, but we are not a medical provider, diagnostic service, or a HIPAA-covered entity.
To effectively assist families in finding appropriate senior living communities, we may request and collect certain care-related information (such as mobility requirements, memory care needs, or general care capabilities required). It is important to understand how this information is classified and handled:
What We Provide: Navigation & Recommendations
Any health-related questions we ask are solely to help us match you or your loved one with communities that can safely accommodate those specific care needs (e.g., verifying if a community has a secure memory care wing or offers lift assistance).
What We Do Not Provide: Medical Services
We do not offer medical diagnoses, treatment plans, or clinical advice. Because we are not a healthcare provider or a covered entity, the information you share with us is governed by this Privacy Policy, not by the Health Insurance Portability and Accountability Act (HIPAA).
Information Received From Professionals
Healthcare professionals, social workers, and discharge planners frequently collaborate with us on behalf of their patients. When providing client details to Seniority DFW, referring professionals bear the responsibility of ensuring appropriate protocols are followed before data is shared.
Authorization Required
By submitting patient or client details, you confirm that you have obtained the necessary explicit consent or legal authorization to share this information for the purpose of exploring senior living options.
Appropriate Consent
Healthcare providers must secure explicit authorization from the senior or their legally authorized representative before initiating a referral. We rely on your professional assurance that this consent is documented in your records.
Data Minimization
Please limit the information transmitted to what is strictly necessary to identify suitable care options. Share general care requirements, geographic preferences, and budget parameters rather than comprehensive medical histories or unprotected identifiers.
Regulatory Scope
Seniority DFW operates as a senior living advisory service, not a HIPAA-covered entity. Information transmitted to us falls under the governance of this Privacy Policy. We strongly advise using secure, appropriate channels when discussing client needs and avoiding the transmission of sensitive health information via standard email or text messaging.
Information We Collect & Share
To provide you with personalized guidance and coordinate appropriate care options, we collect specific information and share it only with parties essential to your senior living search process.
Senior Living Communities
We share necessary details (such as care needs and budget preferences) with senior living communities, memory care facilities, and care providers strictly when you authorize us to coordinate tours, assessments, or potential placement on your behalf.
Service Providers
We engage trusted third-party vendors for business operations, including secure data hosting, communication platforms, and CRM management. These service providers are contractually obligated to protect your data and are prohibited from using it for their own purposes.
Legal Authorities
We may disclose information if required by law, subpoena, or legal process, or when we believe in good faith that disclosure is necessary to protect the safety, rights, and property of our clients, our business, or the public.
No Sale of Personal Information
Seniority DFW does not sell personal information for monetary consideration. We are committed to maintaining your privacy and ensuring your data is used exclusively to help you or your loved one find the right senior living options.
Community Relationships and Compensation
Compensation Overview
Our advisory and placement services are provided at no cost to seniors and their families. Seniority DFW receives a referral fee from partner communities when a placement is made.
Seniority DFW maintains professional relationships with assisted living, memory care, and independent living communities throughout the Dallas–Fort Worth area. These connections enable us to effectively coordinate care options and provide personalized recommendations for your family.
We do not sell personal information for monetary consideration. Any information shared with our community partners is done solely for the purpose of assessing care capabilities and coordinating community tours, and only with your knowledge.
Our recommendations are guided by your specific medical needs, budget constraints, and location preferences, rather than compensation arrangements. For complete transparency regarding how our network relationships operate, please refer to our full disclosure documentation.
Information We May Collect
Email Communications
We collect specific information regarding your interaction with our emails, such as open rates and link clicks, to ensure we provide the most relevant guidance for your senior living search.
Service vs. Marketing Emails
When you provide your email address, you may receive two types of communications. Service emails include care assessments, scheduled tour confirmations, and direct correspondence with your local advisor. Marketing emails include our newsletters, general senior living resources, and promotional content.
Unsubscribing from Promotional Content
You may opt out of marketing and promotional emails at any time by clicking the "unsubscribe" link found at the bottom of these communications. Please note that even if you unsubscribe from marketing content, you will continue to receive essential service emails related to your active senior living search and scheduled appointments.
SMS Messaging & Privacy
Consent Requirements
By providing your mobile phone number, you consent to receive text messages from Seniority DFW related to your inquiry about senior living options. Consent to receive SMS messages is not a condition of utilizing our services.
Data Collection & Usage
Information we may collect via SMS includes your phone number, message content, and timestamp data. This information is used strictly to provide personalized recommendations and coordinate care. Seniority DFW does not sell your personal information or SMS data for monetary consideration.
Opt-Out & Assistance
You may opt out of text messaging at any time by replying STOP to any message you receive from us. For assistance or to request more information, reply HELP.
How We Protect Information
Seniority DFW implements administrative, technical, and physical safeguards designed to protect the personal information you share with us against unauthorized access, disclosure, alteration, and destruction. Our security protocols include:
- Restricted access to personal data, limited only to authorized personnel.
- Encrypted transmission of sensitive information submitted through our website.
- Regular assessments of our data collection and storage procedures.
Important Security Disclaimer
While we employ standard measures to safeguard your information, no transmission over the internet or electronic storage system is completely secure. Seniority DFW cannot guarantee absolute security or promise hack-proof safety for any data you provide.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are determined by the following criteria:
Active Service Period
Information is kept while your family is actively engaged with Seniority DFW and utilizing our advisory and placement services.
Legal & Regulatory Compliance
We may retain data to comply with applicable laws, including tax, accounting, and reporting obligations mandated by state and federal regulations.
Dispute Resolution
Information may be preserved to resolve potential disputes, investigate policy violations, and enforce our legal agreements.
Routine Deletion
Once the applicable retention period expires, personal information is securely deleted, destroyed, or irreversibly anonymized so it can no longer be associated with you.
Your Privacy Rights
Depending on your jurisdiction and applicable law, you may have specific rights regarding the personal information we maintain. Seniority DFW respects these rights and is committed to facilitating your requests.
Right to Access
You have the right to request access to the personal data we have collected about you, including details on how it is used and with whom it may have been shared.
Right to Correction
If you believe the information we hold about you is inaccurate, incomplete, or out of date, you may request that we update or correct it in our records.
Right to Deletion
You may request the deletion or removal of your personal information. Please note that this right is not absolute; we may need to retain certain data for legitimate business purposes or to comply with legal obligations.
Information We May Collect
Contact Information
We may collect personal details you voluntarily provide, such as your name, email address, phone number, and physical address, when you request an assessment or communicate with our advisors.
Navigation Information
When you visit our website, we automatically collect data regarding your browsing activity, including your IP address, browser type, device specifications, and interaction with our pages.
Professional Information
If you are a healthcare professional, we may collect details related to your practice, professional credentials, and referral history to better coordinate senior living options.
Technical Data
We utilize cookies, pixel tags, and similar tracking technologies to gather technical information that helps us optimize website performance and user experience.
Texas Data Privacy and Security Act (TDPSA)
In compliance with the TDPSA, we provide Texas residents with transparency regarding the specific data categories we collect. To submit a privacy request or inquire about the information we hold, please contact us at [Insert Privacy Contact Email/Phone].
About Seniority DFW
Seniority DFW provides personalized guidance to help seniors and their families navigate assisted living, memory care, and other senior living options in the Dallas-Fort Worth area. As an advisory service, our primary role is to connect you with communities and providers that match your medical, financial, and geographic needs.
EXTERNAL WEBSITES & PROVIDERS
Please note that Seniority DFW does not own, operate, or control the external senior living providers, communities, or websites we may recommend or link to. We are not responsible for the privacy practices, content, or data collection policies of any third-party resources. We encourage you to review the privacy policies of any external provider or website before sharing your personal information with them.
Information We May Collect
Contact Information
We collect personal identifiers such as your first and last name, email address, telephone number, and mailing address when you submit inquiries, request a free care assessment, or communicate with our advisory team.
Navigation Information
When you visit our website, we automatically collect data about your device and interaction with our platform. This may include your IP address, browser type, operating system, and the specific pages you view.
Professional Information
For healthcare providers, discharge planners, and social workers utilizing our referral tools, we may collect professional credentials, including your name, job title, organizational affiliation, and professional contact details.
Technical Information
We utilize cookies, web beacons, and similar tracking technologies to monitor site performance, understand visitor behavior, and improve our digital resources. You can manage your cookie preferences through your browser settings.
About Seniority DFW
Seniority DFW provides localized advisory services to help seniors and their families navigate assisted living, memory care, residential care, and skilled nursing options throughout the Dallas-Fort Worth area. Our exclusive goal is to offer clear, personalized guidance to families making critical care decisions.
Age Restriction and COPPA Compliance
In compliance with the Children's Online Privacy Protection Act (COPPA) and related privacy guidelines, our website, resources, and advisory services are strictly designed and intended for adults aged 18 and older. We do not knowingly request, collect, or process personal information from anyone under the age of 18. If you are under 18, you may not use this website or provide any personal data to us. If we determine that we have inadvertently collected personal data from a minor, we will promptly delete such information from our records.
About Seniority DFW
Seniority DFW operates as a local advisory service, providing personalized guidance and care coordination to help families navigate assisted living, memory care, residential care, and skilled nursing decisions throughout the Dallas-Fort Worth metropolitan area. Our scope of services focuses on assessing medical and financial needs, researching appropriate communities, and coordinating tours so families can make confident decisions.
Do Not Track (DNT) Settings and Browser Privacy Preferences
We respect your privacy considerations. However, at this time, our website does not respond to standard Do Not Track (DNT) signals or similar browser-based privacy preference mechanisms. Visitor data is processed consistently according to the practices outlined within this policy, irrespective of any DNT settings active in your browser.
Policy Updates & Notifications
We may update this Privacy Policy periodically to reflect changes in our operations, technology integrations, or legal and regulatory requirements. When material changes are made regarding how we collect, use, or share your personal information, we are committed to providing you with clear and timely notification.
For significant updates, we will notify you by posting a prominent notice on our website prior to the change becoming effective, or by sending a direct communication to the contact information you have provided us. The "Last Updated" date at the top of this document will always indicate when the policy was most recently revised.
We encourage you to review this page periodically to stay informed about our current privacy practices. Your continued engagement with Seniority DFW’s services following the posting of any modifications constitutes your acknowledgment of the revised policy.
Privacy Questions or Requests
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to our dedicated team. We are committed to addressing your privacy inquiries promptly.
Contact Information
Email: [email protected]
Phone: (817) 903-7999
Website: senioritydfw.com
Privacy and Senior Living Navigation
At Seniority DFW, our core mission is guiding seniors and their families with care, integrity, and respect. We treat your personal and sensitive information with the same strict confidentiality that we apply to finding the right senior living community. This policy reflects our unwavering commitment to responsible data practices, ensuring that you can navigate your care options with complete confidence and peace of mind.
© 2026 Seniority DFW. All rights reserved.
Not a substitute for professional medical or legal advice.